To my head hunter,
Well, I’m ineffective with customer service related issues. For example, several emails are untouched. Yesterday, I received an email from a customer who wanted an adjustment on shipping. Others wanted a courtesy adjustment of their “Interest Charge” of around a couple of bucks.
Sorry, I’m not aware of any “Standard Operating Procedure” (SOP) on how to handle these situations. I don’t know if customer service department needs to log in a order line complaint first or whatever.
As a result, response/turn around time can be VERY slow. That’s what these slugs at the temp job from hell taught me, to just focus on my task. Mutha Fucka taught me to focus on earning money.
So like the derailment in Philadelphia, such chaos will improve the laws, policies, regulations, SOP, in the hopes of holding any and all entities accountable and responsible.
I expect full cooperation. Anyway, the Masons, err, DOT, must coordinate such events expeditiously. It’s too bad there eye injuries and death.
Evil Kitty
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