20220930-1305. So I’ve completed archiving my notes and screens for one phone bill AND my apple user experiences. Afterwards and whenever possible, I provide general feedback/suggestions and fill our surveys with neutral to excellent opinions.
First I chatted to no end since we users are forced to read useless online documentations that has NOTHING to do with syncing issues with my devices.
Second, I called but got disconnected by THEM.
Third, I called and got to speak with a VERY nice guy from Kentucky, whose time zone seems to be similar to Chicago nearby when we did a walk-through for the Time Zone feature of my computer (but to no end, of course.) His accent, I like! I love it!
Fourth, he allowed me to speak with a senior technical support whoever (but to no end, again); since the app synced all across the board! See? These spooky spooks are, well, professionals and patient; while I get to “test” THEM with my impatience as y’all have tested unto moi!
But I have all the time in the world to learn to be patient – by slowing down my rapid speech, by eliminating the need to activate by entitled Karen, and by being clear and concise as I try to describe the process for THEIR documentation in case the stuff ever needs to be addressed and/or escalated to the developers or whoever else.
In today’s exercise, I learned how to be a good customer service representative in return to the customer service representatives who really cannot help because the computers are already so advanced, it makes no sense to try to push my luck on something that shouldn’t be a “minor inconvenience” in the first place!
That’s all. FlynnsPaws.
Hello Flynn, nice, and good luck!