My story: This is three of job three.
I recall working at my next big company. I was irritating lockbox for them since inception to acquisition by an even larger monster.
I was pigeon-holed into doing one to two tasks – processing payment and refunding overpayment. I never once did phones or “real” costumer service.
Twice, I had to report this Italian guy to Human Resources. Twice, he got loud around my workstation, banging his hands against the to of the divider.
He said that I sounded like his wife. He ssd a gambler and probably had a gambling debt. He was also divorced with his wife.
I was minding my own business and never really hooked up with anyone significant because the place is strict. I was earning good money. After I left the place around 2007, the market crashed. And I lost everything.
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