Once again, I’m a phone idiot and tried my best to be nice instead of rude. So on 08/23/2009 and after getting off the phone with the survey, I’ve contacted PG&E via email.
On Tuesday, August 25, 2009 2:57 AM, I received a reply back from “Customer Service Online” <CustomerServiceOnline@pge.com> regarding how PERSONAL the recorded survey appeared to our household members.
The call was received from PA Consulting at 608-316-3700 at 11:08am on 8/23/2009.
I just replied to the survey on how well the response to my inquiry via email was answered on first contact. I suggested PG&E provide online surveys instead of phone surveys, since I’m no good verbally.
Leave a Reply