A few minutes ago, I just checked the Support. And in honor of the upcoming Harvest season, this is the message I see:
“Support is closed while the company meets up and works together for the next week. We will be back on October 29th.
In the meantime, please use the search box below to find a solution to any problems. Alternatively, head to the WordPress.com Forums if you’re in a pickle, there are some great volunteers who will be able to sort you out, and we’ll also be checking in there regularly.”
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Almost every WordPress.com user here has issues and the volunteeers over at the WordPress.com Forums have to keep bumping these newbies off.
I have issues already typed out and now the Contact support won’t get to it until another week! Here are two issues that I wanted to send today but couldn’t because they are “hiding” from the minions:
- I need a refund for an extra year and I want that domain name deleted. Make it two domain names. I don’t have any use for those domain names. It is such a waste of money. And by the way, I want to make sure the “private domain registration” is still intact until after everything is expired. Actually, I don’t care.
- I want my Blog Stats fixed/reset for another registered WordPress.com site. I thought the Blog Stats won’t be counted as long as the admin is logged into the account(s). WTF is going on? There has been activities done in Sept 2011 and Oct 2011!